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Welcome to our store

RETURNS & EXCHANGES

  • Returns requests must be initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date. You (the buyer) will also be responsible for actual return shipping charges.
  • Clothing items must be unworn and with original tags and packaging.
  • Exchanges- we do not accept exchanges, only returns
  • Return shipping is the customer's responsibility unless it was a shipping error on Adeline Francine Boutique's part.

All swimwear, bodysuits, intimates, jewelry and sale items are final sale.

Please follow these steps for returns/exchanges:

  1. Please submit your return request via customerservice@adelinefrancineboutique.com
  2. A return address will be provided to the customer and instructions to send product back as soon as possible for inspection.
  3. Please allow  5 - 7 business days from the day we receive the returned package to process the return or exchange.
  4. If a refund was processed, you will see it back onto your original form of payment within 2 - 5 business days, but times may vary depending on each bank. Shipping cannot be refunded.